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Job Title:              Landscape Operations & Business Development Director

Reports To:           Executive Director

Salary:                  $70,000

 

Share your passion for plants and people to make lasting change in Hartford. This new position provides a unique opportunity to share your love of trees and landscaping to lead efforts that create a greener and healthier capital city. KNOX uses horticulture as a catalyst for community engagement-forging partnerships between residents, businesses, and government, providing leadership to build greener, healthier and more beautiful neighborhoods in Hartford.

The Landscape Operations & Business Development Director leads efforts to ensure KNOX landscape operations support the mission of the organization and the needs of Fee-for-Service customers. The Director will focus on cultivating and managing the Fee-for-Service portfolio, growing the skills of the KNOX Green Crew, and planning equipment maintenance, care, and replacement. The right candidate will have excellent business acumen, supervision skills, customer service, and landscaping experience. To successfully meet the needs of the organization this position must work effectively with other departments within the organization.

The Landscape Operations & Business Development Director is expected to model KNOX’s organizational values of teamwork and respect. Living these values means we must consider the safety, feelings, traditions, and preferences of everyone in our ecosystem. It also means we must be open to working with others and listening for opportunities.

RESPONSIBILITIES

 Organizational Leadership

  • Lead development and implementation of Fee-for-Service plan to generate over $750,000 in annual revenue.
  • Actively participate in leadership team to improve organizational culture, teamwork, and performance.
  • Attend monthly meetings of KNOX Board of Directors.

 Business Development

  • Maintain records for Fee-for-Service customers and leads through CRM Platform (currently, DonorPerfect).
  • Direct and manage landscape maintenance and snow removal contracts; including development of bids and proposals to renew existing contracts and secure new business.
  • Conduct quality reviews of landscape work and customer satisfaction analysis.
  • Develop and maintain work logs/records to track activities and efficiency of landscape operations.
  • Oversee sales, planting, and maintenance of 250 flowering planters annually.

 Landscape Operations

  • Design, quote, and implement landscape installation projects for customers.
  • Supervise 4-6 staff members of KNOX Green Crew, including conducting quality reviews of work, and supporting staff development.
  • Hire, train, and manage seasonal help and day labor as needed.
  • Work with Manager of Workforce Development to engage workforce development apprentices in supporting landscape operations.
  • Lead and implement KNOX efforts to restore Hartford’s Tree Canopy by planting 500-1,000 trees annually.
  • Monitor and enforce safety policies, proper procedures for landscape activities, and professional standards.
  • Train team to operate all equipment and tools properly and safely.
  • Support program goals of the organization including garden maintenance, volunteer tree planting, etc.

Equipment Planning

  • Maintain tools and equipment in a safe and serviceable condition, including overseeing maintenance and repairs and replacement.
  • Develop and implement an inventory control system to promote security and serviceability of equipment.
  • Lead long-term planning for equipment/vehicle needs, including capital replacement strategy.
  • Secure proper tools and materials to effectively serve customers and needs of organization.

 

QUALIFICATIONS

  • Commitment to KNOX’s mission and to fostering a culture of teamwork and respect.
  • 3 to 5 years of experience leading landscape projects, including snow removal, maintenance, and tree planting.
  • Experience supervising staff, including at least 2 years managing successful teams.
  • Ability to operate landscaping and snow removal equipment.
  • Excellent customer service skills.
  • Effective computer and software skills including Microsoft Office Suite.
  • Experience collaborating on highly performing teams.
  • Ability to present information effectively, both verbally and in writing.

To apply, send a cover letter and resume to patrickd@knoxhartford.org

KNOX, Inc. is an Equal Opportunity Employer (EOE.) Qualified applicants are considered for employment without regards to age, race, religion, sex, national origin, sexual orientation, disability, or veteran status.