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Employment Opportunities

KNOX, Inc. is an Equal Opportunity Employer (EOE.) Qualified applicants are considered for employment without regards to age, race, religion, sex, national origin, sexual orientation, disability, or veteran status.

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Executive Director

KNOX is seeking applications to fill a position soon to be vacated by its retiring Executive Director.  Reporting to the Board of Directors, the Executive Director (ED) will have overall strategic and operational responsibility for KNOX’s staff, programs, expansion, and execution of its mission. She or he will develop deep knowledge of the community landscape and KNOX’s core programs, operations, and business plans, and will be responsible for implementing strategic initiatives for growth.

Responsibilities

Leadership & Management:

  • Ensure ongoing local programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve strategic goals.
  • Actively engage and energize KNOX volunteers, board members, event committees, alumni, partnering organizations, and funders (both corporate and individual).
  • Develop, maintain, and support a strong Board of Directors; serve as ex-officio member of each Board committee; seek and build Board involvement with strategic direction for ongoing local operations.
  • Lead, coach, develop, and retain KNOX’s high-performance management team.
  • Ensure effective systems to track scaling progress, and regularly evaluate program components, so as to measure successes that can be effectively communicated to the Board, funders, and other constituents.

Fundraising & Communications:

  • Expand local revenue-generating and fundraising activities to support existing program operations and local expansion, while simultaneously retiring debt.
  • Deepen and refine all aspects of communications – from web presence to external relations – with the goal of creating a stronger KNOX brand.
  • Use external presence and relationships to garner and realize new opportunities.

Planning & New Business:

  • Redesign local programming and complete the strategic business planning process for items identified in recent plan.
  • Begin to build partnerships in new markets or program areas, establishing relationships with new funders and political and community leaders.
  • Be an external local presence who publishes and communicates program results with an emphasis on the successes of each program, as well as the potential for growth and broader impact.

Qualifications

The ED will be thoroughly committed to KNOX’s mission. All candidates should have proven leadership, coaching, business development and relationship management experience.

Specific requirements include:

  • At least five years of management and leadership experience, preferably accompanied by an advanced degree, ideally an MPA;
  • Track record of effectively leading a performance- and outcomes-based organization and staff; ability to point to specific examples of having developed and implemented operational strategies that have taken an organization to the next stage of growth.
  • Unwavering commitment to quality programs and data-driven program evaluation.
  • Excellence in organizational management with the ability to coach staff, manage and develop high-performance teams, set and achieve strategic objectives, and manage a budget that includes grants.
  • Past success working with a Board of Directors, with the ability to cultivate existing Board member relationships and to identify new members.
  • Strong marketing, public relations, and fundraising experience, with the ability to engage a wide range of stakeholders and cultures.
  • Strong written and verbal communication skills (fluency in English and Spanish a plus); a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills.
  • Action-oriented, entrepreneurial, adaptable, and innovative approach to business planning.
  • Ability to work effectively in collaboration with diverse groups of people and to appreciate the value of diversity.
  • Passion, idealism, integrity, positive attitude, mission-driven, and self-directed.

All interested parties should send a cover letter and resume/CV to KNOXIncEDSearch@gmail.com.  Applications accepted through December 10, 2018.


Field Operations Manager

The Field Operations Manager is responsible for overseeing field operations of KNOX which includes managing, directing, planning and coordinating landscaping and plowing activities and projects at multiple sites/locations to ensure the goals and objectives are met within the prescribed time frame and budget.

The right candidate will be an experienced landscaper with excellent business insight, strong leadership abilities and great customer relationship skills.  Reporting to the KNOX Chief Operating Officer, this leader manages a team of 6-8 full-time and 6-8 seasonal employees.

Position Responsibilities

  • Direct and manage multiple sites.
  • Identify staff and equipment requirements for all jobs, and schedule crews to create the most efficient scheduling while ensuring all customer needs are met.
  • Oversee planting and maintenance of 100-200 flower planters annually.
  • Execute grant deliverables related to community garden expansion and maintenance.
  • Manage contracted landscaping and snow removal deliverables. Identify new clients and maintain existing customers.
  • Design, quote and install fee-for-service landscaping projects.
  • Execute the organization’s annual reforestation campaign that plants 200-1,000 trees a year. Track progress and completion. Furnish detailed reports in a timely manner.
  • Manage workload of KNOX’s Tree Crew (a workforce development program), which plants and provides follow up care of the new trees including pruning, mulching and adequate watering.
  • Work with staff to continue to enhance the day to day operations.
  • Maintain all tools and equipment in safe and serviceable condition in the field, and oversee all maintenance and repairs. Train team to operate all equipment correctly and safely.
  • Maintain enforcement of all KNOX rules and regulations. Monitor and enforce all safety policies.
  • Oversee special projects as needed.
  • Maintain Knox Parks property and security of the building, vehicles, tools and equipment.

 Required Qualifications:

  • Extensive tree, shrub and flower knowledge.
  • Demonstrated landscape design and sales skills.
  • Horticulture and Landscaping installation/maintenance experience: 10 years.
  • Experience managing staff: 6-8 years.
  • Experience plowing/sanding and managing crews during storm events.
  • Experience quoting, selling and implementing landscape contracts.
  • Proven ability to organize and manage multiple project teams simultaneously.
  • Extensive project management skills.
  • Strong communication and interpersonal skills.
  • Highly organized and self-motivated.
  • Active listener and collaborative team player.
  • Ability to act independently and make decisions as required.
  • Intermediate knowledge of Microsoft Office Suite.
  • Valid CT Drivers license.
  • Ability to lift 50 pounds.
  • Bi-lingual a plus (English and Spanish).

Community Engagement Manager

The Community Engagement Manager is responsible for planning, growing and managing KNOX’s volunteer and community engagement programs. This position serves as the face and voice of KNOX in Hartford’s diverse neighborhoods and ensures all KNOX projects meet the needs and wishes of volunteer participants and beneficiaries. This role manages all volunteer resources who assist in the delivery of KNOX’s programs and services and advance the goals in concert with KNOX and members of the Hartford community.  In addition, this position organizes, coordinates and project manages a wide variety of events hosted or sponsored by KNOX.

This position requires full time 40 hour weeks. Some evenings and Saturdays required. The work occurs both indoors and outdoors.

RESPONSIBILITIES:

Community Outreach:

  • Build and manage relationships with the community and key stakeholders to advance KNOX’s mission. including neighborhood organizations, civic groups, and key community members.
  • Attend and represent KNOX at community meetings, ensuring green community building is a central focus of applicable plans and projects.
  • Serve as a constant source of information, encouragement, and advice for the community as Hartford’s neighborhoods undertake green work.
  • Monitor community’s pulse and city appearance constantly to direct KNOX and volunteer resources where they are most needed.
  • Promote the volunteer program to gain community support of the volunteer program and the organization.

Volunteer Management:

  • Develop and implement goals and objectives for the volunteer program which reflect the mission of KNOX.
  • Assess the need for volunteers to enhance program/service delivery.
  • Manage volunteer events and resources to assist in the delivery of the organization’s programs and services.
  • Develop a budget for the volunteer program activities.
  • Conduct ongoing evaluation of the programs and services delivered by volunteers and implement improvements as necessary.
  • Develop and implement effective strategies to recruit the right volunteers with the right skills.
  • Plan and manage a monthly series of 7 open-to-the-public, community greening volunteer events annually. This program is entitled the Greater Hartford Green Team.
  • Solicit and manage volunteer work days with local companies and civic groups. Directly supervise 15 a year, and provide logistical support (tools, location, follow-up) to 30 more.
  • Manage tool and supply inventory for above activities.
  • Coordinate these projects with City of Hartford, Department of Public Works activities and support.

Event Management:

  • Plan, organize and coordinate details in the development, execution and supervision of events for members, fundraising (including annual Greenhouse and Garden parties) and the community (including annual Harvest Market, HUGS awards).
  • Identify volunteer assignments that provide meaningful work for volunteers, and ensure the volunteers receive the appropriate level of training and supervision.
  • Manage “community recognition” and awards events as needed to recognize the contribution of volunteers to the organization.
  • Adhere to budgets as well as accounting for and recording post event expenses.
  • Coordinate multiple tasks and events simultaneously, be flexible and adaptable to time-sensitive deadlines and change, and work well under pressure.

 General:

  • Collaborate and assist KNOX staff and board in education, workforce development, event planning and community gardening efforts.
  • Work within project and program budgets. Implement funded proposals and scopes of work.
  • Provide input into organization’s fundraising and marketing communications including grant proposals and online and print marketing materials.
  • Maintain records and report on projects to internal and external stakeholders.
  • Supervise consultants and interns as needed.

QUALIFICATIONS:

  • Proven success with coordination of volunteer activities.
  • Demonstrated event planning experience.
  • Excellent project management skills.
  • Working knowledge of gardening and tree plantings.
  • Experience working with multicultural and ethnic groups.
  • Intimate knowledge of Hartford
  • Intermediate knowledge of Microsoft Office suite
  • Experienced public speaker
  • Demonstrated excellence in organizational, managerial, relationship building, and communications skills.
  • Ability to lift 25 pounds.
  • Valid Connecticut Driver’s License
  • B.A./B.S. in applicable field a plus.
  • Bi-lingual a plus.